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Privacy Policy

Last updated: 16th April, 2024

The www.pop-labs.com.com website and its associated online services, platforms, websites, or applications are owned and managed by Pop healthtech Limited (“Pop healthtech”, “we”, “us”). This Privacy Policy is linked exclusively to these entities (collectively referred to as “Website”).

Please note that this Privacy Policy does not extend to other sites or services that do not link back to this policy. By utilizing our Website, you are consenting to this Privacy Policy, as well as our methods of collecting, using, and disseminating your information and data, along with other activities, as explained herein.

How We Modify This Privacy Policy

We hold the authority to alter this Privacy Policy at any given time, without providing advance notice, by presenting an updated version accessible through the “Privacy Policy” link on our Website’s homepage. Your sustained usage of this Website following the posting of the revised Privacy Policy signifies your agreement to the changes.

In relation to Personal Information (defined below), if any changes significantly reduce the restrictions on how we use or disclose the Personal Information you’ve previously shared with us, we will seek your approval before putting such changes into effect concerning that information. 

Information We Collect

Information that You Provide: We collect Personal Information at the time you provide it to us, including through sign-up forms and as part of your registration for or purchase of an account, product, or service, promotion, or subscriptions from this Website. Personal Information that we collect may vary with each sign-up or registration. 

“Personal Information” refers to any details pertaining to an individual that could potentially be used to identify them. The specific Personal Information that we and our Service Providers gather may differ depending on the distinct purpose for which it is provided. This could encompass one or more of the following: name, residential address, email address, telephone number, transaction history, and credit card details, including the card number, expiry date, and billing address.

Information Collected Automatically: We may automatically collect information based on your usage of this Website, which can include the IP addresses or domain names of the computers utilized by Website users, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the user, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, other parameters about the device operating system and/or the user’s IT environment, and data, conversion rates, marketing and conversion data and statistics, reports, analytics data, reviews, and surveys.

We may employ a variety of methods and technologies, both current and future, to store or gather Usage Data. These are referred to as “Tracking Technologies”. These technologies may adjust, alter, or modify settings or configurations on your device. The following are examples of Tracking Technologies:

Cookies: A cookie is a data file that is stored on a device when it visits the Website.

Web Beacons: These are small graphic images or other web programming codes (also known as “1×1 GIFs” or “clear GIFs”) that can be embedded into our Service’s pages and messages. Although they may be invisible to you, any electronic image or other web programming code inserted into a page or email can function as a web beacon. They can be used for various purposes such as counting visitors to the Service, tracking user navigation on the Website, verifying email openings, or tallying views of specific articles or links. 

Embedded Scripts: This is a type of programming code designed to track your interactions with the Website, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider and is active only while you are connected to the Website. It is deactivated or deleted afterward. 

Location-Identifying Technologies: The Website may also employ technologies like GPS software, RFID, cellular and Wi-Fi data, and other location-based technologies that may be developed in the future. You may have the ability to disable, alter, or limit some of these activities through your device settings.

We may also employ other Tracking Technologies, both now and in the future, in relation to the Website.

How We Use Your Information

We may utilize the information about you, including Personal Information or Usage Data subject to this Privacy Policy, for purposes that align with the statements made in this Privacy Policy or explicitly communicated by us in writing at the time of collection, and are not forbidden by applicable law. Such purposes include, but are not limited to:

  1. Offering you information or services, processing or facilitating transactions you’ve requested or agreed to receive, sending electronic newsletters and push notifications (if opted-in), communicating about your use of our Services, or providing special offers or promotional materials on our behalf or third parties.
  2. Responding to your questions, comments, or requests; providing customer service.
  3. Processing your registration with the Website, verifying your information is active and valid, managing your account, and administering our customer loyalty program.
  4. Enhancing our understanding of how users access and use our Website, both collectively and individually, to improve our Website, respond to user needs and preferences, and for other research and analytical purposes.
  5. Personalizing your experience on the Website, serving you specific content and offers tailored to you (including pricing and discounts based on your profile, location, or history).
  6. Assisting us in determining relevant advertising, evaluating the effectiveness of our advertising campaigns, and guiding us on where to place our ads, including those on other websites.
  7. Administering surveys and questionnaires for market research or customer satisfaction purposes.
  8. Contacting you in relation to your use of the Website and, at our discretion, any changes to the Website and/or Website’s policies.
  9. For purposes disclosed at the time you provide your information.
  10. For security purposes.
  11. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  12. Where we believe necessary to investigate, prevent or take action against potential illegal activities, fraud, threats to someone’s safety, or violations of our Terms of Service or this Privacy Policy.
  13. For any other purpose to the extent not prohibited by applicable law, except as outlined in this Privacy Policy. 

Information Sharing and Disclosure

Policy for General Disclosure: We may disclose your Personal Information, along with other information we’ve gathered about you, as communicated when you provide your information and as detailed below or elsewhere, unless it’s prohibited by applicable law, except as stated in this Privacy Policy. These disclosures could be local or cross-border.

To be clear, if we anonymize or aggregate your data such that it no longer qualifies as Personal Information or other information for which we are obligated to you under this Privacy Policy (or a statement made elsewhere on the Service), we reserve the right to share it freely with others.

We may share your Personal Information as outlined below:

Affiliated Entities: We might disclose your information, including Personal Information and Usage Data, to our affiliated entities, which include any subsidiaries we have. These are entities that we legally control through voting rights or entities that control us.

Service Providers: We could provide your information, including Personal Information and Usage Data, to our trusted service providers who support us in maintaining and operating the Website. For instance, we may engage Service Providers to process payments, host our servers, ensure security, and offer production, fulfilment, optimization, marketing, analytics, and reporting services. They will have access to your information only to the extent necessary to deliver the contracted services.

Third-Party Contracts: We have agreements with third parties to offer you superior customer service and an enhanced user experience. By accepting these Privacy terms, you authorize us to share your personal information with these third parties.

Successors: In the event of a business transition such as a merger, acquisition, bankruptcy, or liquidation, we may transfer your Personal Information and Usage Data. We would require the transferee or buyer to agree to the commitments made in this Privacy Policy.

Legal Process, Enforcement and Security Notice: We may disclose your Personal Information and Usage Data if we believe it’s reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request. This could also be for use as evidence in litigation, to prevent fraud or other illegal activity, or to protect our rights or the security of this Website. Subject to applicable law, we reserve the right to make or not make such disclosures, and to challenge or not challenge requests for such disclosures, without notifying you.

Marketing Partners: We may collaborate with other companies or individuals for promoting our products, services, promotions, or contests, or theirs. In doing so, we might share your Personal Information with them for compensation, transaction processing, fulfillment, support, and for offering you other products, services, promotions, and contests. These marketing partners may also contact you about other products, services, promotions, or contests. However, note that we would need to share your Personal Information with certain third parties to process and fulfill any orders that you place on the Website.

User Activities: Your activities on the Website may naturally result in sharing your information with third parties. By engaging in these activities, you consent to such sharing and further disclosure to third parties. The privacy and business practices of these third parties govern such data receipt and collection, not us.

Interactions with Third-Party Content, Sites, and Apps on the Website

The Website provides functionalities that allow for specific interactions between the Website and third-party content, websites, applications, code (for instance, plug-ins, application programming interfaces, and software development kits, known as “SDKs”), and Tracking Technologies. These are collectively referred to as “Third-Party Services”.

For instance, you might have the option to utilize your Facebook, Google, or other accounts provided by a Third-Party Service to engage with the Website. This can include logging into the service or sharing information from the Website on the Third-Party Service (or vice versa), which are known as “Social Features”. If we offer and you choose to use these Social Features, the Third-Party Service may transmit Personal Information about you to us. In such cases, we will consider it as Personal Information under this Privacy Policy since we collect it due to your interaction with our Website. If you use Social Features, or potentially other Third-Party Services, the information you post or provide access to could be publicly displayed on the Website (as explained in the section “Information You Post Publicly or Disclose to Others” above) or by the Third-Party Service you use, depending on your privacy settings on each. Likewise, if you post information on a Third-Party Service that references the Website (for example, tweeting or updating a status with a hashtag associated with us), your post could be used on or in connection with the Website or otherwise by us. Also, both we and the third party may gain access to certain information about you and your use of the Website and any Third-Party Service.

Third-Party Services may employ their own cookies, web beacons, and other Tracking Technologies to independently gather information about you. This includes Third-Party Services you may be directed to from the Website, such as when you click a link and leave the Website entirely. Certain websites and other Third-Party Services linked from our Website may use our name under license but operate under their own terms and policies, except where we have explicitly linked to this Privacy Policy.

We do not hold responsibility for the data collection and privacy practices used by or through any Third-Party Services. These services may track your activities across multiple sites using their own Tracking Technologies and may share the results with us or others. These other sites might associate their Tracking Technologies with you, independently gather your Personal Information and other data, and may or may not have their own published privacy policies.

We might collaborate with these Third-Party Services (and Service Providers) to display advertisements on our Service and/or other online platforms. Some of these adverts could be customized to your interest based on your browsing history on the Website and elsewhere on the Internet. This could include the use of precise location and/or Cross-device Data, often referred to as “interest-based advertising” (“Interest-based Advertising”). This may involve sending you an ad on another online service after you have left our Website, a practice known as “retargeting”. We might employ Google Analytics, Adobe Analytics, or other Service Providers for analytics services. These analytics services might use cookies and other Tracking Technologies to assist us in analyzing Website users and their usage patterns. The information generated by these analytics services (like your IP address and other Usage Information) may be transferred to and stored by these Service Providers on servers in the U.S. (or elsewhere). These Service Providers and/or Third-Party Services may use this information for purposes such as assessing your use of the Website, compiling statistical reports on Website activity, and providing other services related to Website activity and general Internet usage. Please refer to the “Exercising Choice and Preferences” section below for more information about your choices regarding these services.

We are not accountable for, and make no assertions concerning, the policies or business practices of Third-Party Services, including their data collection, usage, or sharing policies. These Third-Party Services might have their own terms of service, privacy policies, or other policies and require you to agree to them. Make sure to review any available policies before providing any personally identifiable information to or interacting with any Third-Party Services.

Managing Your Preferences and Choices

Tracking Technologies: Most commercial browsers provide tools that allow you to disable or remove regular cookies, and in some cases, block them in the future by adjusting certain settings. Please note that each browser offers different functionalities and options, so you might need to configure them individually. Be aware that disabling or removing these technologies may cause some parts of the Website to not function properly. Also, when you revisit the Service, your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

As mentioned earlier, we might use Service Providers and Third-Party Services to perform various tasks on the Website, including monitoring and analyzing web traffic and user activity.

Google Analytics (Google): Google Analytics is a web analysis service offered by Google Inc. (“Google”). Google uses the data collected to track and examine the use of this Website, compile reports on its activities, and share them with other Google services. The information collected includes cookies and Usage Data. You can view Google’s Privacy Policy at https://www.google.com/intl/en/policies/?fg=1. If you wish to opt out of the Google Analytics service, you can do so using Google’s Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

Marketing Communications: By providing your email address through the Website, you are giving explicit consent to receive emails from Pop healthtech. This includes emails from Pop healthtech’s affiliates and third parties concerning offers and advertisements not related to Pop healthtech. If you wish to opt out of receiving email messages from us, our affiliates, or other third parties, click on the “Unsubscribe” link in each email. Please allow up to 10 business days for your request to be processed.

Data Security

We are committed to implementing reasonable and suitable security measures that align with current industry standards to safeguard data from unauthorized access, both physically and electronically. However, it’s important to note that no method of data transmission over the Internet or data storage can provide 100% security. As such, while we make every effort to protect your Personal Information in accordance with generally accepted industry standards, we cannot guarantee total security of any information you transmit to us or store on this Website.

Transfer of Personal Information Beyond Your Country of Residence

We may store and process any Personal Information that we collect through this Website in our servers located in the United States or in any other country where our affiliates, subsidiaries, or agents have facilities. By using this Website, you are consenting to the transfer of your Personal Information beyond your country of residence to any such locations.

Modifying Personal Information

You can reach out to Pop healthtech at any time via contact us to amend your Personal Information or exercise any applicable choices outlined in this Privacy Policy.

We may ask for identification before approving any requests to modify your personal information as a measure to protect your privacy. We retain the right to refuse any requests that are unduly repetitive or systematic, demand unreasonable time or effort from our technical or administrative staff, or infringe on the privacy rights of others. We may allow you to access your Personal Information in any account you create with this Website to make any changes or updates yourself. In such instances, necessary instructions for making these changes or updates will be provided.

Contact Us

Should you have any queries related to this Privacy Policy,  please feel free to contact us.

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